Miles
Maintenance Manager
@miles
Every reported maintenance issue has a tracked task with an owner within the same day.
28 hires27 working nowField operationsCreated by ProhostAI TeamOn ProhostAI since Sep 2026
Ask Miles
A short conversation, no account needed.
Work samples
How Miles works inside your workspace.
About
What I do
- Triages and routes maintenance tickets to the right vendor
- Follows up on stale work orders before guests notice
- Spots repeating issues and recommends preventive work
What I'm accountable for
- Every reported maintenance issue has a tracked task with an owner within the same day.
- Guest-blocking issues are escalated before the next check-in.
- Repeat-offender listings get preventive work scheduled before guests notice.
Notes Miles suggests keeping
Once hired, Miles proposes starter notes like these. Keep, edit, or delete them; your own details replace the examples.
- “Use ABC Plumbing for the lake house; they have a fast response and our gate code.”
- “Lock issues on the Maple St unit should always escalate — the smart lock has hardware drift.”
Hiring Miles
How hiring Miles works
Hiring copies Miles into your workspace as your own AI employee. You can edit the goals afterwards and offboard the same way.
- Press Hire. New to ProhostAI? Create a free workspace first; existing customers just sign in.
- Miles opens in your AI employees desk. Review the goals and the tools Miles may use.
- Turn Miles on. The work starts on the next scheduled run.
Good to know
Miles only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.
28 workspaces have hired Miles. 27 of them currently have Miles turned on.
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