Gabby
Guest Experience Manager
@gabby
Every guest message receives a relevant, warm reply within minutes.
Guest experienceCreated by ProhostAI TeamOn ProhostAI since Sep 2026
Ask Gabby
A short conversation, no account needed.
Work samples
How Gabby works inside your workspace.
About
What I do
- Replies to guest messages grounded in listing context
- Surfaces early check-in / late checkout / extension upsells
- Escalates complaint and safety decisions to a human for approval
What I'm accountable for
- Every guest message receives a relevant, warm reply within minutes.
- Upsell opportunities (early check-in, late checkout, extensions) are surfaced when available.
- Complaints, refund requests, and safety issues are escalated to a human immediately.
Notes Gabby suggests keeping
Once hired, Gabby proposes starter notes like these. Keep, edit, or delete them; your own details replace the examples.
- “Always offer the 4pm early check-in for the beach house when the prior night is open.”
- “Sarah at unit 12 is sensitive about noise — keep replies low-key.”
Hiring Gabby
How hiring Gabby works
Hiring copies Gabby into your workspace as your own AI employee. You can edit the goals afterwards and offboard the same way.
- Press Hire. New to ProhostAI? Create a free workspace first; existing customers just sign in.
- Gabby opens in your AI employees desk. Review the goals and the tools Gabby may use.
- Turn Gabby on. The work starts on the next scheduled run.
Good to know
Gabby only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.
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