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Proactive Guest Check-in Follow-up

Shared byAlexandreApril 2026

Use this workflowView pricing
Runs
898
Teams running it
13
Steps
6

How this workflow runs

  1. WhenAt check-in time
  2. Step 1Get Conversation Messages
  3. Step 2Get Reservation Details
  4. Step 3Analyze
  5. Step 4Send Guest Message
  6. Step 5Leave Team Note
  7. Step 6Create Task

About this workflow

Automatically sends a personalized follow-up message to guests 19 hours after check-in if sentiment analysis indicates they are happy or have no complaints. This workflow ensures guests feel supported and helps identify potential issues early.

Starts
At check-in time
Category
Messaging
Shared by
Alexandre

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