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๋’ค๋กœ

Proactive Guest Check-in Follow-up

๊ณต์œ ํ•œ ๊ณณAlexandre2026๋…„ 4์›”

์‹คํ–‰ ํšŸ์ˆ˜
898
์‚ฌ์šฉ ์ค‘์ธ ํŒ€
13
๋‹จ๊ณ„ ์ˆ˜
6

์ด ์›Œํฌํ”Œ๋กœ์šฐ์˜ ์ง„ํ–‰ ๋ฐฉ์‹

  1. ์‹œ์ž‘ ์กฐ๊ฑด์ฒดํฌ์ธ ์‹œ๊ฐ„์—
  2. 1๋‹จ๊ณ„Get Conversation Messages
  3. 2๋‹จ๊ณ„Get Reservation Details
  4. 3๋‹จ๊ณ„Analyze
  5. 4๋‹จ๊ณ„Send Guest Message
  6. 5๋‹จ๊ณ„Leave Team Note
  7. 6๋‹จ๊ณ„Create Task

์ด ์›Œํฌํ”Œ๋กœ์šฐ ์†Œ๊ฐœ

Automatically sends a personalized follow-up message to guests 19 hours after check-in if sentiment analysis indicates they are happy or have no complaints. This workflow ensures guests feel supported and helps identify potential issues early.

์‹œ์ž‘ ์กฐ๊ฑด
์ฒดํฌ์ธ ์‹œ๊ฐ„์—
์นดํ…Œ๊ณ ๋ฆฌ
๋ฉ”์‹œ์ง€
๊ณต์œ ํ•œ ๊ณณ
Alexandre
๋ชจ๋‘ ๋ณด๊ธฐ
  • Re-targeting Inquiries for Bookings

    This workflow automatically identifies guests who inquired but didn't book and sends them a personalized follow-up message. It's useful for recapturing potential bookings and maximizing occupancy.

    ์ •ํ•ด์ง„ ์ผ์ •์— ๋”ฐ๋ผ4๋‹จ๊ณ„

    1.6์ฒœํšŒ ์‹คํ–‰24๊ฐœ ํŒ€๋ฉ”์‹œ์ง€

    ๋‘˜๋Ÿฌ๋ณด๊ธฐ
  • Send personalized reservation welcome

    This workflow triggers immediately upon a new reservation, fetching property-specific details and checking guest history to send a tailored, high-touch welcome message.

    ์˜ˆ์•ฝ์ด ๋“ค์–ด์˜ฌ ๋•Œ4๋‹จ๊ณ„

    1.2์ฒœํšŒ ์‹คํ–‰3๊ฐœ ํŒ€๋ฉ”์‹œ์ง€

    ๋‘˜๋Ÿฌ๋ณด๊ธฐ
  • Guests extending stay availability/ cross property check

    Automatically analyzes guest stay extension requests, checks availability for the original property, notifies the team with pricing, and suggests alternative listings if the original is unavailable.

    ๊ฒŒ์ŠคํŠธ๊ฐ€ ๋ฉ”์‹œ์ง€๋ฅผ ๋ณด๋‚ผ ๋•Œ6๋‹จ๊ณ„

    777ํšŒ ์‹คํ–‰8๊ฐœ ํŒ€๋ฉ”์‹œ์ง€

    ๋‘˜๋Ÿฌ๋ณด๊ธฐ